Terms and conditions
Last updated November 2026.
Short and plain. By placing an order you agree to these.
Who we are
Sinads Edibles and More, run by Nadesh (Sinad) Medeiros. SiNads Edibles and more is a business name registered in Ghana with the Office of the Registrar of Companies, number BN714610626. House Number 6, Nii Bu Crescent, Haatso, Accra. WhatsApp and phone: 024 789 1224. Email: hello@sinadsgh.com.
Ordering
- You can book up to 30 days ahead.
- Meals and party trays need at least 24 hours notice. Cakes with one tier need at least 24 hours. Cakes with more than one tier need at least 7 days.
- Snacks, drinks, cake slices and parfait are made on demand. You can only order them when the site shows "Available now".
- Check your items, date, time and address before you pay. We cook what you ordered.
- We can only take so many pre-orders a day. If a date is full, the site will say so.
Custom cakes
You send a request, Sinad checks it, then sends you the final price and a payment link. The link is valid for 12 hours. The cake is booked once you pay. Sinad may suggest changes to make the design work, and the link will show the final design and price.
Event catering
An enquiry is not a booking. Sinad sends you a quote by text with a link to pay a deposit through Paystack. The link is valid for 3 days. Your date is booked once the deposit is paid. You pay the rest directly to Sinad, as agreed with her. The deposit is not refunded if you cancel, because food and staff are bought and booked for your event.
Prices and payment
- Prices are in Ghana cedis (GH₵) and shown before you pay.
- You pay through Paystack with MoMo, card or bank. We do not take cash on delivery.
- Delivery is not charged on this site. Sinad agrees the cost with you on WhatsApp or by phone, and you pay it to her or the rider.
- If Paystack takes your money twice, or takes it but the order does not go through, message us with the payment message and Sinad will send the extra money back to you through Paystack.
Delivery and pickup
- We deliver in Accra, Tema, Weija and Kasoa. You can also collect from 6 Nii Bu Crescent, Haatso, Accra, or send your own rider.
- Choose a time slot. Keep your phone on. If we cannot reach you, the rider calls 3 times over 20 minutes, then takes the order back and you still pay for it.
- For pickup, we keep your order for 1 hour after the slot ends.
- If your own rider collects the order, it is in your care from that moment.
Changes, cancelling and refunds
We do not give refunds. Food is bought and made just for you. Please check everything before you pay.
- Meals and party trays: we can move the date once if you ask 48 hours ahead and we have space.
- Snacks, drinks, slices and parfait: made fresh as soon as you order, so they cannot be changed.
- Custom cakes: we can move the date if you ask 7 days ahead and we have space.
If something is wrong
Tell us on WhatsApp within 2 hours of receiving your order and send a photo. Sinad will replace what is missing or wrong, or remake it where there is time. If we are more than 1 hour late because of us, Sinad will make it up to you, for example with an extra item or a discount next time.
This does not cover a change of mind, a wrong address or phone number, nobody being there to receive the order, or damage after your own rider collected it.
Allergies
Tell us about any allergy in the notes or on WhatsApp before you pay. Our kitchen handles common allergens such as nuts, dairy, gluten, eggs and fish, so we cannot promise any dish is free of them. Ask us on WhatsApp for the full ingredients of any dish before you order.
Using the site
Please give true details and do not misuse the site or try to break it. We can refuse or stop an order that looks like abuse. The photos, logo and text on the site belong to Sinads Edibles and More.
Our responsibility
We cook with care, but we cannot be responsible for things outside our control, such as network problems, traffic or weather delays. Nothing here takes away rights you have under the law in Ghana.
Your details
See our privacy policy.
Changes to these terms
If we change them, we update the date at the top. The terms in place when you ordered apply to that order.
Questions? Message Sinad on WhatsApp, call 024 789 1224 or email hello@sinadsgh.com.